Unparalleled Support

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Old Chicago Worker JaneOld Chicago franchise partners thrive with this core belief. We want our restaurants to deliver the signature Old Chicago experience to every guest, every time. Therefore, we offer a level of support that is unmatched by any other casual dining and taproom concept. Ongoing franchise support is not just a process with Old Chicago, it’s a core value.

Over the past 40 years, we have cultivated some of the best relationships with our franchise partners, for their success is our success. It is a genuine team experience. Continual support comes in many forms, but the basic foundational elements will ensure brand consistency and a healthy bottom line for everyone. Here’s how we do it:


Operations provides support at various levels of the organization, along with designated franchise coaches who partner with new and existing franchisees.


Construction that works with franchise partners to ensure every aspect of their location is covered. From large elements down to the smallest details, they are there to help bring the Old Chicago brand to life.


Training extensively covers three critical areas: Heart of House, Front of House, and Tavern. Our enthusiastic and dynamic training team drives home our core fundamentals with your in-house team and makes sure each Team Member understands their role in the brand equation.

Real Estate

With decades of experience in working with some of the biggest names in the industry on site selection and development, you can be sure your franchise will be set up in the best position for success.


Marketing provides tactics and methods for reaching your core and aspirational guests and ensures every touch-point and every brand message is consistent with Old Chicago’s values. Most importantly, these tactics are proven to drive sales and traffic.

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